Contact us

  • Have trouble with your appliance, please click here. If not, please leave us a message below.

  • Thanks for submitting and we will contact you ASAP.

Customer Service

Tineco delivers 100 percent customer satisfaction. With a two-year product warranty, you will enjoy high-quality customer service, free of charge and hassle-free return service.

 

 

For A10 & A11 Series

E-mail us: support.au@tineco.com

 

For PURE ONE & FLOOR ONE Series

Email us: tinecoservice@godfreys.com.au

Call us: 1800 815 270

* PURE ONE & FLOOR ONE series are distributed in Australia by 

Others

Brand Partnerships

Media

Wholesale and Distributors

Submit your story with Tineco

marketing@tineco.com

Join Tineco

career@tineco.com

How would you rate our
online support?

Submit Feedback

Issue still not resolved?

Contact Tineco Support Team.

A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.

OK
TO BE TINECO INSIDER