Product Security Update Support
We do our best to provide continuous security updates for our IoT products. The security updates generally include the latest security patches, security vulnerability fixes, and other security improvements. We will maintain the security updates for at least 2 years from the launch day of certain device models.
The support period will not be shortened after publication. If the defined support period is extended, we will update the lists below as soon as possible to help you check whether your device can still receive security updates.
Product List
| Product Name | Type designation | Launch Date | End date of security update support |
|---|---|---|---|
| Carpet One Cruiser | CW200800AU | 2026-01-01 | 2028-01-01 |
| Floor One S6 Stretch Lite | FW412700AU | 2026-01-01 | 2028-01-01 |
| Floor One S7 Flashdry | FW222600AU | 2026-01-01 | 2028-01-01 |
| Floor One S7 Stretch | FW060800AU | 2026-01-01 | 2028-01-01 |
| Floor One S6 Stretch Ultra | FW061700AU | 2026-01-01 | 2028-01-01 |
| Floor One S7 Stretch Deluxe | FW062100AU | 2026-01-01 | 2028-01-01 |
| Floor One Switch S7 Stretch | FW352100AU | 2026-01-01 | 2028-01-01 |
| Floor One Stretch S6 | FW421100AU | 2026-01-01 | 2028-01-01 |
| Floor One S9 Artist | FW2C1000AU | 2026-01-01 | 2028-01-01 |
| FLOOR ONE S9 Artist Pro | FW2B0300AU | 2026-01-01 | 2028-01-01 |
| FLOOR ONE S9 Artist Steam | FW2A0700AU | 2026-01-01 | 2028-01-01 |
Software List
| Software Name | Launch Date | End date of security update support |
|---|---|---|
| TinecoLife | 2019-04-10 | 2034-01-01 |
Note: The security updates policies and devices are subject to change and will be reviewed on a regular basis.
Note: The security updates policies and devices are subject to change and will be reviewed on a regular basis.
