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What is the difference between the iCarpet and Carpet One (Pro) display?iCarpet shows the following information (in black and white): Operation Mode, Dirty Water Tank Full, Clean Water Tank Empty, Brush Roller Blocked (Jammed).
Carpet One also shows (in color) the Water Spray Level.
Carpet One Pro uses animation to show (in color) its status and operating instructions. -
Does iCarpet support Voice Prompt and Wi-Fi?No.
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How long is the accessory hose?3 meters.
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How long does it take for a cleaned carpet to dry?It takes about 30 minutes when Dry Mode is on. (Data provided by the Tineco Laboratory)
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Can I use another brand's solution?No. Doing so may cause damage to the appliance.
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How often should I wash or replace the Brush Roller?It is recommended to clean the Brush Roller after each use, and replace it every six to eight months depending on how often you use it.
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Do I need to use distilled water?Distilled water is not needed.
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Can pet hair get jammed in the Brush Roller?Rarely. The Brush Roller is large enough to avoid getting jammed with pet hair. If the Brush Roller does get jammed, simply take it out from the holder and remove the hair with the cleaning tool to solve the problem.
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Can I use the appliance to clean pet hair?The Brush Roller is so ingeniously designed that it can vacuum pet hair into the Dirty Water Tank.
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Can I adjust the water spray level?iCarpet has two water spray levels: Low and Max. Water output is controlled manually: Press the button on the handle to release water, and let go to stop.
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Is there any specific requirement for water temperature?The water temperature should be between 41°F to 140°F (5°C to 60°C), and regular tap water should do just fine. Do not use hot water to avoid damaging the internal pipes of the cleaner.
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How much cleaning solution do I need for cleaning?Unscrew the cap of the cleaning solution bottle, add two caps of cleaning solution to the Clean Water Tank, and then add clean water to the max line of the Clean Water Tank.
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What is the suction power of the appliance when water and foreign objects are sucked in?It has a constant suction power of 120W.
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How often should I clean the Brush Roller?We recommend cleaning the Brush Roller after each use.
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Can the appliance clean itself?No.
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