FAQS

  1. How long does the battery last for?
    iFloor 3 can work 25 minutes and Floor One 3S can work 35 minutes under normal mode or auto mode, it may varies depending on using environment.
  2. Weight of product/ carton box?
    Product is about 10 lbs.
  3. Can use bleach for floors in machine?
    We would not recommend using bleach in this machine as it could damage the cleaner.
  4. Do you have to use distilled water?
    No need, just tap water is fine and also avoid to use hot water.
  5. Does dog hair get wrapped around roller?
    Normally not because the roller diameter size is big enough so it can avoid such occasion.
  6. How does this unit suck up dog hair?
    The unique brush roll can help to move dog hair and suck back to the dirt water tank.
  7. Does the cleaning solution has odor?
    No but it can move odor and fresh your floor.
  8. What are the max button functions?
    It helps to remove tough spots and stains with higher speed and stronger spray.
  9. What is the flow rate?
    It ranges from 50 to 220ml/min according to dirt level.
  10. Can you adjust the flow of liquid coming out?
    iFloor 3 has 2 levels as normal and max which range from 50 to 220ml/min.
  11. How to store the appliance?
    We suggest to put it on the storage tray.
  12. What is the suitable water temperature for cleaning?
    41°F~140°F (5℃~60℃. Notice not use hot water to avoid internal pipe damage.
  13. What is the solution ratio for cleaning?
    1:50, you can use the solution cap, one cap of solution for full tank of water.
  14. What is the CWT and DWT capactiy?
    Floor One Clean Water Tank is 0.6L, Dirt Water Tank is 0.5L.
  15. What is the input of the charger? Can we use other brand charger with same input?
    What is the input of the charger? Can we use other brand charger with same input?

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