1.Wether dry filter is installed correctly?
☆Please make sure that the dry filter is installed properly
2. Confirm whether the position of DWT leaking water?
☆Please make dry filter, surround of DWT, the position that install DWT dried.
3.Confirm whether floor is even and sealed hard floor?
☆Please use the unit on the sealed and even hard floor.
4.Confirm whether there is dirt or debris in the channel or on the brush roller.
☆Please clean the brush roller and channel according to picture instructions.
5.Confirm whether a little water comes from the motor air outlet under the DWT?.
☆Please keep DWT surround and dry filter dry.
6.Has the problem been resolved?
☆No.Please contact Tineco customer service.
Contact Tineco Support Team.
A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.