Overheat/Shut down during use-Tineco

1.Confirm whether the machine are clogged?
☆Clean filter(filter needs be fully dried before being installed again), replace it every six months.(If machine is used frequently, advise replace filter every three months) Clean dustbin, tube, power brush. Cool down half hour before restart.
2.Has the problem been solved?
☆No.Please contact Tineco customer service.