1.Confirm if bad smell like Odour,stink,foul smell.
☆Clean dry filter and DWT(Please note: dry filter needs be fully dried before being installed again), clean the brush roller and debris channel.
2.Confirm if bad smell like burnt, electric burnning smell, electric burnning smoke?
☆Please contact Tineco customer service.
Contact Tineco Support Team.
A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.