Remove any foreign objects or clogging debris from the brush chamber, dirt channel and the brush connector.
Check the brush roller
1. Remove any hair or debris wrapped around the brush roller.
2. The brush roller can be washed. It should be sun-dried completely before reinstalling, otherwise it’s likely to smell musty.
Contact Tineco Support Team.
A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.