Brush Roller not spinning

  1. *Generally, the blockage and poor contact may result in this issue. Please follow the steps below for troubleshooting.

     

  2. Remove any blockages from the power brush.

  3. Remove any hair wrapped around the brush roller

  4. Clean the contact clips in the main body/dustbin and the pins in the tube with cloth.

  5. *After completing the troubleshooting, please reinstall the unit correctly.

Has this service helped you?

  1. Yes

  2. No

  1. Troubleshooting

  2. FAQs

  3. Product Care

  4. Instruction Manual

How would you rate our
online support?

Submit Feedback

Issue still not resolved?

Contact Tineco Support Team.

A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.

OK
TO BE TINECO INSIDER