Bad smell comes from DWT
Please clean up the DWT.
Bad smell comes from Brush roll
Please clean up the brushroll.
Bad smell comes from Motor
You might need a replacement part. Please contact us for further help.
Tips:
1. For optimal performance and prevent odor , always clean and dry DWT, floater, filters, pre
filter, brush roll, brush roll cover after each use.
2. Store appropriately indoors in a dry place. Do not expose machine to sunlight or freezing
temperature. Recommended temperature range: 39.2°F(4 ℃) ~ 104°F( 40 ℃).
Contact Tineco Support Team.
A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.