Please charge the machine with Tineco iFloor adaptor.
Input Voltage: AC 100-240V.
Both high and low voltages can damage the adaptor or the machine, even cause danger to the user.
Please ensure the adaptor is correctly plugged in.
Let the adaptor and the unit cool down, then try again.
Contact Tineco Support Team.
A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.