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Weight of product/ carton box?Product is about 4.5kg.
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Can use bleach for floors in machine?We would not recommend using bleach in this machine as it could damage the cleaner.
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Do you have to use distilled water?No need, just tap water is fine and also avoid to use hot water.
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Does dog hair get wrapped around roller?Normally not because the roller diameter size is big enough so it can avoid such occasion.
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How does this unit do dog hair?The unique brush roll can help to move dog hair and suck back to the dirt water tank.
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Does the cleaning solution has odor?No but it can move odor and fresh your floor.
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What are the max button functions?It helps to remove tough spots and stains with higher speed and stronger spray.
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What is the flow rate?It ranges from 50 to 220ml/min according to dirt level.
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Can you adjust the flow of liquid coming out?Floor One will automatically adjust solution and clean water flow to make sure have the idea cleaning performance.
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How to store Floor One S3?We suggest to put the appliance on the storage tray.
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What is the suitable water temperature for cleaning?41°F~140°F （5℃~60℃. Notice not use hot water to avoid internal pipe damage.
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What is the solution ratio for cleaning?1:50, you can use the solution cap, one cap of solution for full tank of water.
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What is the CWT and DWT capactiy?Clean Water Tank is 0.6L, Dirt Water Tank is 0.5L.
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What is the input of the charger? Can we use other brand charger with same input?100~240V, We suggest to use Tineco charger.
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How long it needs to be full charged?Normally it needs about 4 hours.
Issue still not resolved？
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Copyright 2021 Tineco Intelligent Technology. All Rights Reserved.