FAQS

  1. How long it can work for full charged?
    25-35mins(Lithium-ion 21.6V 4000mAh)
  2. What is the suction power when suck water and debris?
    Suction power is range from 15-30Aw depending on the dirty level.
  3. How often I need to clean the brush roller?
    We advise to clean the brushroll after each cleaning.
  4. How to use self-cleaning mode?
    Always keep plug in. Place unit on storage tray. Dump the dirt water tahnk and the clean water tank should be at least 1/3 full of water. Press self-cleaning button to start the brush roll self-cleaning mode. The appliance will automatically shut off once finished. The entire self-cleaning process takes about 40 seconds.
  5. How noisy is the machine?
    78dBA.
  6. Can you use your own solution?
    No. Tineco provides special matched solution.
  7. Can this be used for dry vacuuming? Can u just vaccum without using water?
    This appliance will automatically adjust solution and clean water flow to make sure have the idea cleaning performance.
  8. What kind of floor it can be used?
    Non-carpeted floor such as vinyl, tile, sealed wood floor.
  9. Do you have to vacuum first before using the S3?
    No need. S3 can vacuum big debris during working.
  10. What is the difference between Floor One S3 and other Brand wash cleaner?
    Tineco Floor One S3 is the first smart floor washer which automatically detects how dirty/gritty the floor is and applies the appropriate amount of detergent, roller pressure and suction power to ensuere the perfect hard floor clean every time.
  11. How long is the warranty?
    The warranty lasts 2 years.

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