FAQS

  1. How do I charge the battery pack?
    Put the machine back to the tray and plug in the charger then it will start charging and stop automatically once finished.
  2. Does the brush scratch surfaces or dull floors?
    No, it doesn't. The brush works great on hard floors causing any damage to it. It is also recommended to test an area of a sensitive surface before using any accessories on it.
  3. Is it ok to leave the unit plugged into the charger after it is fully charged?
    Yes, you can leave the Floor One plugged in as the Floor One will stop charging once fully charged.
  4. Can I use the Floor One to clean carpet?
    No
  5. Does it pick up large debris like cereals, dog food, etc?
    The Floor One is designed to pick up debris like cereal and wash the floor simultaneously on hard floor surfaces.
  6. How do I know when the dirty indicator light is mulfunctioning?
    You may find that the dirty indicator light is blinking and you need to clean the air channel opening located underneath the DWT when it is removed.
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