FAQS

  1. How long can the floor washer run with a full tank clean water?
    The Floor One Steam can run 12-20 minutes depending on how fast the water and steam flow rate is.
  2. What is the suction power of the floor washer when sucking up water and debris?
    Suction power for the floor washer ranges from 10 AW to 18AW (Air Watts) depending on how dirty the floor is.
  3. How often I need to clean the brush roll?
    We recommend cleaning the brushroll after each use.
  4. How do you start self-cleaning mode?
    To start the Steam's self-cleaning mode, please follow the following steps: Place the floor washer on the storage tray. Empty the Dirty Water Tank. The Clean Water Tank should be at least 40% full of water. Plug in the appliance and press self-cleaning button at the top of the handle to start the brush roll self-cleaning mode. The floor washer will automatically shut off once finished. The entire self-cleaning process takes about 100 seconds.
  5. How noisy is the floor washer?
    The floor washer produces up to 80dBA of sound.
  6. What kind of floors it can be used on?
    The Steam can be used on non-carpeted floor such as vinyl, tile, and sealed wood floors.
  7. Do you have to vacuum an area first before using the Floor One Steam?
    There is no need to vacuum an area first because the Floor One can vacuum and wash the floor simultaneously.
  8. What is the difference between Floor One Steam and other floor wash cleaners?
    Tineco Floor One Steam is the smart floor washer which automatically detects how dirty the floor is and applies the appropriate amount, steam, water, roller pressure and suction power to ensure the perfect hard floor clean every time.
  9. Does this unit suck up animal hair?
    The unique brush roll can help to remove animal hair and suck it into the Dirty Water Tank.
  10. Does the cleaning solution have an odor?
    No, the cleaning solution does not have an odor, but it can deodorize the area you are cleaning.
  11. Can this be used for dry vacuuming? Can you just vacuum without using water?
    We do not advise to use as dry vacuum which would damage the brush roller
  12. How long it needs to be full charged?
    Normally it needs about 4 -5hours.
  13. How often I need to clean the brushroll?
    We advise to clean the brushroll after each cleaning.
  14. What kind of floor it can be used?
    Non-carpeted floor such as vinyl, tile, sealed wood floor.
  15. How to do the self-cleaning?
    Always keep plug in. Place unit on storage tray. Dump the dirt water tahnk and the clean water tank should be at least 1/3 full of water. Press self-cleaning button to start the brush roll self-cleaning mode. The appliance will automatically shut off once finished.

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