The pre-filter can be cleaned with the following method:
Take out the dirty pre-filter from the mesh filter-holder
Put the dirty pre-filter into the cleaning tool
Place a clean filter into the mesh filter-holder.
Connect the cleaning tool to the main body.
While the vacuum is running, rotate the side cover to clean the dirty pre-filter.
After cleaning the filter for about 1 minute, remove the filter and store it for later use.
The filter is replaceable. Please visit our store on Amazon to find replacement filters. https://www.amazon.com/s?me=A2XCFRXUEAUJH6&marketplaceID=ATVPDKIKX0DER

No, it doesn't. The brush works great on hard floors without causing any damage to it. It is also recommended to test on an area that is sensitive before using any accessories on it.

The PURE ONE X has the battery protection function which allows it to stop charging once it reaches full capacity.

The Pure One X, with the right assorment of accessories, can be used to clean car interior.

If you do not use your vacuum for long periods of time, we recommend keeping the battery charged to at least 50% once every 3 months. Put the battery in cool and dry place where the temperature is between 39.2°F (4°C) -102°F (40°C).

Before your first use, please charge the appliance for 3-4 hours. The PURE ONE X has the battery protection function which allows it to stop charging once it reaches full capacity. If you do not use your vacuum for long periods of time, we recommend keeping the battery charged to at least 50% once every 3 months.

No tools are required to assemble the vacuum cleaner. Simply push and click the parts together. For instance, take out the vacuum, connect the tube and brush roller by pushing them together until you hear a click. Once all three parts are joined, you can start using the vacuum.

Yes, PURE ONE X comes with a switch lock, so you don’t have to hold the power button while cleaning all the time.

Generally, we advise to empty the the dustbin before it reaches the "MAX" line.

Please follow the following steps to remove and clean the soft roller:
Turn the brush roller upside down.
Use a coin or other tool to unlock the brush roller lock by turning the lock counterclockwise.
Remove the lock plate from the brush roller.
Remove the brush from the brush holder.
Remove the hair and debris wrapped around the roller with Tineco Hair Cleaning Tool.
After cleaning, place the brush back into the roller.
Place the lock plate back onto the brush roller and relock by turning the lock clockwise
Do not rinse the power brush with water.

Press the release button on the side of the dustbin to empty its contents. Push the bottom of the dustbin back into place after emptying.

Mini power brush: A brush for vacuuming upholstered furniture, mattresses and etc.
Crevice tool: A tool that allows cleaning for corners, niches and other hard-to-reach places.
The 2-in-1 dusting brush is a versatile tool that can be used for vacuuming hard surface furniture with bristles or for removing the bristles to clean upholstered furniture, curtains, and other similar items.
Hair cleaning tool: A tool with a small blade to remove the hair and debris wrapped around the roller. Use the end with the little brush to clean the brush holder or the dustbin.
Pre-filter cleaning tool: A tool that cleans the pre-filter without using water. Just hook up the vacuum to the tool and with the vacuum running, turn the tool to clean the filter.

You can purchase additional accessories or replacement parts on Amazon. Please follow the link to see what is available. https://www.amazon.com/s?me=A2XCFRXUEAUJH6&marketplaceID=ATVPDKIKX0DER

We recommend using the wall-mounted dock for charging and storing the vacuum. The dock can charge two batteries and accommodate three additional tools. To protect the bristles on certain tools, it is advisable to store them on the wall-mounted dock while keeping the other tools in the provided tool bag.

The Tineco PURE ONE X can be used to clean carpets and hardwood floors.