The Tineco PURE ONE X is equipped with a wall-mounted dock. Once the main body or the extra battery pack is placed in the dock, the charging process commences.
Can the Tineco Pure One X stand upright?
The Tineco PURE ONE X Cordless Vacuum can't stand upright on its own, but it can be easily be stored on our wall-mounted dock.
What is the input voltage? Can this be charged with 220V?
The input voltage is 120V for the United States and Canada, 100-240V for Europe regions and 110V for Japan.
What is the wattage of the digital motor, and what is the degree of suction power?
The Tineco PURE ONE X is equipped with a 260W digital motor to provide suction power up to 80W . The Tineco PURE ONE X has an Auto mode and a Max mode. While using Auto mode, the power varies depending on dirt levels detected.
How long can the PURE ONE X run per full charge?
With its Auto mode and Max mode, the Tineco PURE ONE X can operate for a duration of 12 to 70 minutes, depending on the tools utilized and the environment in which it is employed.
Does the PURE ONE X Have LED lights?
Yes, it does.
1,There are LED headlights on the power brush to help you clean hard-to-see spots.
2,Located on the upper side of the main body, the LED indicator that allows you to monitor power consumption and detect any potential failures. Additionally, it aids in determining the cleanliness of your floor or carpet.
How does the 2-year warranty work?
Tineco machines come with a 2-year warranty that covers original defects in material and workmanship when used for private household purposes following the Tineco Instruction Manual. To initiate a warranty claim, please follow these steps:
1. Email support@tineco.com and provide your name, email, shipping address, proof of purchase, and details of the warranty issue.
2. Tineco's Customer Service team will provide a return label for the part that requires replacement.
3. Print the label and send the part back at your convenience.
4. Once the part is received, a replacement will be dispatched promptly.