FAQS

  1. How long is the warranty?
    The warranty lasts 2 years.
  2. When do you need to switch to Max mode?
    The water and suction reach the maximum value in the strong mode, and the high-grade mode can be directly switched to cleaning when there are stubborn stains on the surface that are difficult to clean .
  3. S6 suction mode is always suction, will cause damage to the motor
    No.
  4. Can dust be removed in suction mode?
    It is not recommended to use the suction mode for the ground with suction liquid .
  5. When the machine is fully charged, how long does it take to run out of power if left unused? Is it possible to turn on normally after recharging after no power?
    2 years.
  6. The charging storage seat has been connected to the socket, the machine is taken away, people accidentally touch the contact plate will there be electric shock risk?
    No.
  7. Can the machine be restored to factory Settings?
    Yes, S6 Pro long press wifi connection button for 10S, voice broadcast, long press main switch for 10S to restore factory Settings.
  8. How to switch the 4 modes of S6 PRO?
    The default startup mode is Auto mode. In this mode, press the "Mode Switch" button to switch to the other three modes. You can switch to another mode as required.
  9. For some pet families, can this washing machine solve the problem of pet smell ?
    Of course, our product can easily clean pet residual dirt. Our product is also equipped with standard solution, which can easily eliminate the smell of pet residual dirt.
  10. Can S6 and S6 Pro carry out corner cleaning?
    Of course, in this S6 series of products, we pay attention to optimize the structure of the brush, which can clean some corners in the family environment.
  11. What's the difference between S6 and S6 pro ?
    S6 and S6 Pro difference is mainly the difference between the screen, S6 is LED screen,
    S6 PRO is LCD screen, S6 mode is Auto mode, Max mode, Suction mode, Self-cleaning mode, and S6 Pro mode has Auto mode, Max mode, Suction mode, Ultra Mode, Self-cleaning mode.
  12. What is the difference between S6 LED screen and S6 LCD screen?
    LED screen displays the current product status through ICONS, such as bucket cleaning detection, sewage bucket detection, battery pack power detection, while LCD screen displays more product status through dynamic video, and can teach users to use and maintain products more clearly and intuitively through LCD dynamic screen.
  13. How do I charge the battery pack?
    Put the machine back to the tray and plug in the charger then it will start charging and stop automatically once finished.
  14. Does the brush scratch surfaces or dull floors?
    No, it doesn't. The brush works great on hard floors causing any damage to it. It is also recommended to test an area of a sensitive surface before using any accessories on it.
  15. Is it ok to leave the unit plugged into the charger after it is fully charged?
    Yes, you can leave the Floor One plugged in as the Floor One will stop charging once fully charged.

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