Most common topics
This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.
Other Questions
This FAQ page is a great place to find info, tips and help.
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Electrical issue
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Pick-up issue
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Unusual noise
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Unusual smell
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Display screen issue
Issue still not resolved？
Contact Tineco Support Team.
A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.
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Customer Service
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Copyright 2021 Tineco Intelligent Technology. All Rights Reserved.